Frequently Asked Questions
When can I move in?If there is a storage space available that meets your specific storage needs, you can move in anytime.
How much notice needs to be given before I move out?We require a 5-day written notice before you move out. Our staff will go over that process at the time of signing.
What type of documentation do I need to provide in order to rent a space?We require a government-issued photo ID (example: driver’s license, state ID, or passport).
Do I need to sign a long-term lease?No, we rent on a month to month basis unless the customer requests otherwise.
How do I make a payment?You can either pay in person, through the mail or on our website. You may also sign up to have the payment automatically deducted from your credit card or debit card.
Can I just stop by to view the facility and storage spaces? Or do I need an appointment?Stop by anytime during office hours. Office hours are Mon-Fri 9:30 am - 6:00 pm, Saturday 9:00 am - 5:30 pm, and Sunday 12:00 pm - 5:00 pm.
What forms of payment do you accept?Checks, money orders, VISA, MasterCard, American Express and Discover and cash.
Do I need to bring my own lock?We provide Master Combination locks for each tenant to use free of charge; if you wish to place an additional lock on the unit you may purchase one from us.
Do you sell boxes and storage supplies?Yes. We sell various moving supplies in our office.
How do I know how much storage space I will need?You can either use our Storage Calculator on our website or call our office for assistance.
Are there any items that I am NOT able to store?Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions about a specific item.
Do you have handcarts and dollies available at your facility?Yes. dollies are available.